Ordering Information

Ordering Information

 

What is the best way to place an order for a new garage door?

If you wish to place an order for one of our products please call us on 0844 804 5577 and we will be happy to complete the transaction over the telephone using our card processor.

 

What payment methods are accepted?

The following payment methods are possible

  • Debit or Credit Card (please be aware that we do not accept American Express payments)
  • BACS Transfer
  • Paypal
  • Cheque

 

At what point is payment required?

Due to the bespoke nature of our garage doors, all orders must be paid for in full at the time of placing your order. Under no circumstances do we accept payment on delivery.

 

What is the delivery period?

The average lead time from placing an order to having the door delivered is 2 weeks however this can vary according to your exact location within the UK, the type of product you order and the finish you require.

For customers that require a shorter lead time, please contact us by phone or email and we will see if we can accommodate your requirements.

 

Is it possible to return the goods if the sizes are incorrect?

In the rare instances where it is found the garage door you have ordered is not suitable for your requirements due to size or design we are unable to accept returns. This is due to the bespoke nature of the item.